There is a 24 hour answerphone and office is open from 8am to 6pm every day
We are proud of our staff to child ratios and in line with Government EYFS requirements we will always at the very least have th required levels.
1 : 3 for under 2s
1 : 4 for under 3s over 2
1 : 8 for over 3s
We always have at least 1 – 8 within our Out of School care.
There are extra staff within each room and we do not use Bank Staff to cover from outside agencies we use our own staff. Staff have regular sessions in their own designated rooms which supports children’s well being. Staff attend training courses to continue their professional development for example in Child Protection, First Aid, Special Educational needs, and Health and Safety.
Ofsted said “Managers provide the knowledgeable practitioners with good professional development opportunities. Managers are highly sensitive to practitioners’ well-being. They work tirelessly to ensure that the team are well motivated and supported to work to the best of their abilities.”